Privacy policy

Lemon_tree.studio Privacy Policy & Disclaimer

Welcome to "Lemon_tree.studio │ Oil Pastel Life" (hereinafter referred to as "this website"). To ensure you can safely use our services and information, we hereby outline our privacy policy to protect your rights and interests. Please read the following carefully.

1. Scope of Privacy Policy
This privacy policy covers how this website handles personally identifiable information collected when you use our services. This policy does not apply to external linked websites or to personnel not commissioned or managed by this website.

2. Collection, Processing, and Use of Personal Data

  •  When you visit this website or purchase a course, we may request necessary personal information (such as name, email, phone number, and shipping address) based on the nature of the service, and will process and use it within the scope of the specified purpose.
  • During general browsing, our servers automatically record related activity, including your IP address, time of use, browser type, and browsing and click data.
  • To provide more accurate services, we may compile and analyze collected information. Results are used for internal research only or announced as statistical data that does not identify specific individuals.

3. Data Protection
Our servers are equipped with firewalls, antivirus systems, and other necessary security measures. Your personal data is protected with strict security protocols and can only be accessed by authorized personnel.

4. Digital Course Terms of Service & Disclaimer
By using any course or digital content provided by this website, users agree to the following:

1. Copyright Protection: All teaching videos, illustrated materials, e-books, and course notes on this website are owned by "Lemon Tree Studio Co., Ltd." Any form of screen recording, downloading, reproduction, redistribution, or sharing of account access with third parties is strictly prohibited. In the event of abnormal login activity, this website reserves the right to suspend or terminate the account. Any copyright infringement will be subject to legal action and claims for damages.

2. Nature of Digital Products: In accordance with the "Regulations on Reasonable Exceptions to the Right of Withdrawal for Distance Transactions," this course qualifies as "digital content not provided via tangible media." All content is automatically activated upon purchase, and the 7-day cooling-off period under the Consumer Protection Act no longer applies. Refund requests will not be accepted.

3. Disclaimer on Learning Outcomes: The artworks and painting techniques demonstrated in this course may vary depending on individual practice, tools used, and artistic understanding. This website is not responsible for individual learning outcomes or the use of art materials.

4. Account Management: Users are responsible for keeping their account credentials secure. All actions performed through an account will be considered the actions of the account holder.

5. External Links
This website may provide links to other websites. Those external websites are not subject to this privacy policy.

6. Sharing Personal Data with Third Parties
This website will not provide, exchange, rent, or sell any of your personal data to individuals, groups, private companies, or government agencies, except where required by law or contractual obligation (e.g., necessary verification by payment processors such as ECPay or Shopify Payments).

7. Use of Cookies
To provide you with the best service, this website places and accesses cookies on your device. If you do not wish to accept cookies, you may set your browser's privacy level to high, though this may affect certain website functions.

8. Amendments to This Privacy Policy
This privacy policy may be updated at any time as needed. Any amendments will be posted on this website without individual notification.